No Return, No Refund:
We do not accept returns, and refunds are not available for purchased items.

Exchange Process:
Exchange is only possible based on the product’s condition after a thorough physical quality check.

Conditions for Exchange:
Exchange requests will be considered within 14 days of receiving the product.
The product must be in its original packaging.
Proof of purchase (order confirmation, receipt) is required for exchange.
Exchange eligibility will be determined after a physical quality check.

Exchange Procedure:
Contact our customer service within the specified timeframe.
Provide proof of purchase and details of the exchange request.
Our team will guide you through the exchange process.

Quality Check:
Upon receiving the returned item, we will conduct a physical quality check.
Exchange eligibility will be determined based on the product’s condition.

Exchange Approval/Denial:
If the product passes the quality check, the exchange will be approved.
If the product does not meet the exchange criteria, the request will be denied.

Exchange Completion:
Approved exchanges will be processed, and the new item will be dispatched.

By purchasing from our website, you agree to abide by the terms of this Return and Exchange Policy. Please contact our customer service for any further clarification or assistance.